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Privacy Policy

Effective Date: 05-01-2025

This Privacy Policy outlines how JOAT Cleaning Services ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

    • Personal Information: Name, contact details, address, and payment information.

    • Service Details: Cleaning preferences, schedules, and special instructions.

    • Communication Records: Messages, inquiries, and feedback.

  2. How We Use Your Data

    • Deliver and manage cleaning services.

    • Process payments and issue receipts.

    • Respond to customer inquiries and feedback.

    • Improve services and send relevant updates or promotions (with consent).

  3. Information Sharing

    We only share data in these cases:

    • With service partners (e.g., payment processors) for task fulfillment.

    • To comply with legal obligations.

    • During business transitions, such as mergers or sales.

  4. Data Security

    We employ industry-standard security measures, including encrypted storage and limited data access, to safeguard your information.

  5. Your Rights

    You can:

    • Access and request updates to your data.

    • Withdraw consent for promotions.

    • Request data deletion, subject to legal restrictions.

  6. Cookies

    Cookies on our website help:

    • Enhance user experience.

    • Analyze site traffic.

    • Customize content.

    You can adjust cookie settings in your browser.

  7. Third-Party Links

    We are not responsible for the privacy practices of external websites linked on our site.

  8. Policy Updates

    This policy may change periodically. Updates will be posted on our website with a revised effective date.